Information

You can book online, call us or send an email. The front desk is open daily from 7 AM to 11 PM. During this time we can be reached on tel. 0045 86180000 or hello@guestapart.dk.

Check the cancellation policy in your confirmation. Send us an email or call us if your change concerns a reservation in the coming days. If you have booked through an external website such as Booking.com or Hotels.com, please direct your inquiries to them.

You can check in from 3 PM on the day of your arrival. Check out is at 11 AM. You will, if we have your correct mobile number, be digitally checked in.

If the room is ready earlier, we can offer earlier check-in on the day of arrival. Preliminary check-in or late check-out is subject to availability on the day of arrival and may incur a surcharge.

If the stay is paid in advance, on the day of arrival you will receive an SMS with your apartment number and a door code that you will need to use as a key. Please contact reception if you have not received an SMS from us.

We will send you a payment link by SMS, where you can settle for your stay. Once the payment is approved, between 1 and 2 PM on the day of your arrival, you will receive a  SMS with your apartment number and key code.

Thus, you are checked in and can go directly to your apartment. Please contact the reception before 11 PM if you have not received an SMS from us.

The above applies unless your stay is paid for at the time of booking or is settled by invoice.

Yes, free WiFi is available in all rooms and public areas. The WiFi code in the room can be seen through the digital guestbook or on the TV's information screen.

All apartments range from 30 – 48 square meters and each features a fully equipped kitchen, double bed, spacious bathroom, B&O TV, B&O speaker, hairdryer, safe, built-in wardrobes, and toiletries. See an buy much of our interior here.

Oversat til engelsk: "Everything from freshly made eggs to bacon and vegan options. We bake homemade rolls every day and also serve oatmeal, homemade yogurt, as well as freshly sliced cold cuts and fruit. Ask for information regarding allergy considerations.

Yes, pets are allowed for a fee. This must be reported to reception prior to arrival.

We do not have air conditioning, but there is ventilation and fans in all rooms.

Yes, both in the bathroom and behind the front door, you can regulate the floor heating yourself.

Yes, on the ground floor we have a laundry room where you can both wash, tumble dry and iron. Follow the instructions on the wall to use the facilities.

Yes, there are both TV channels in several languages, as well as the possibility of streaming via Chromecast.

On weekdays, breakfast is served from 6:30 to 10 AM
On weekends and holidays, breakfast is served from 7 to 10:30 AM.

The dinner is created in collaboration with Mundret, known for creating exquisite, freshly prepared bite-sized dishes, perfect for all occasions. Here, skilled chefs prepare various bite-sized dishes every day, which you can either enjoy in your room, or have us heat up and serve in the restaurant. Notice that the dishes must be preordered before 10 AM on the day of arrival. Read more here.

Yes, we have a really nice bar where we offer a variety of white, red, rosé, and sparkling wines, along with a wide selection of soft drinks, juices, and organic beers. There's also the option for a cocktail. This is open until 11 PM.

In our reception and restaurant area, you can find the finest B-Corp certified and organic products from both Emeyu tea and ØNSK coffee. We serve the tea in organic cotton bags that are compostable, and the coffee can be freshly ground and enjoyed with a French press in your room – or brewed directly with our automatic espresso machine.

Yes, there is free parking for all our guests with driveway from Tueager.

We recommend taking Letbanen. The stop is right behind the hotel and you can pay by travel card or debit card at the station. Use www.rejseplanen.dk to find a suitable departure.

We recommend taking a taxi.

Yes, we have 4 "Clever" charging stations for electric vehicles available for our guests on our parking lot. Payment can be made through the Clever app (or own subscription), or you can borrow an activation token at the reception against a fee

The day before your arrival, you will receive a text message with a link where you can pay for your stay online. If you arrive before 11 PM, you can also pay by card at the reception. This applies unless you have already settled the payment at the time of booking or are paying via invoice

The room rate includes free parking, access to the fitness, sauna, breakfast and free WiFi.

We accept most credit cards, cash and mobile payment methods.

Yes, a deposit may be required at check-in for any additional charges.

We are a smoke-free hotel, so all rooms, including balconies, are non-smoking rooms. If this is not adhered to, a fee will be charged. Instead, we have a cozy outdoor smoking area near our parking lot.

This depends on the booking in question and will be stated in your confirmation.

Guests under 18 years of age must be accompanied by an adult.

No doctor on site, but we are located right next to Aarhus Universitetshospital if the accident should happen.

Yes, we prioritize the safety of our guests highly with 24-hour video surveillance in public areas and automatic fire alarms.

Yes, there are safety deposit boxes for personal belongings in all rooms.

Yes, we have the God Adgang certification. We have six disabled-friendly rooms where the beds can be separated and a lift that goes to all floors.

Our fitness is open 24 hours a day and you can access fitness around the clock by using your personal key code.

Saunas and cold showers are open from 7 AM to 10.50 PM and you can access this area using your personal key code.

Children's cots (0-3 years old) are available for an extra charge. Contact the front desk for more.

Highchairs are available while stocks last.

During the holidays we make playrooms for the little ones and a game room for the slightly larger ones. Additionally, our library is always open with drawing materials and various games.

Check-out is no later than 11 AM. On the day of your departure, you will receive an SMS with a link where you can check out. We can also check you out at the reception.

Late check-out is subject to availability and may incur a charge. Contact the reception on the day of departure to inquire.

At our own risk, we can offer to store your luggage temporarily in an unlocked corner of the reception.

We often have seasonal offers and packages. Check out if our website where it will appear.

Yes, we have meeting and conference facilities available. Read more about the conference here.

Everything from sightseeing tours through Aarhus, to the Old Town and a playland.

Online, in our guestbook, or shout it from the rooftops if you want 😉

Ask at reception or send us an email. The front desk is open daily from 7 AM to 11 PM. During this time we can be reached on hello@guestapart.dk.